Low Income Assistance

HEAT (Hermiston Energy Assistance Team)
Financial Assistance Program

HES recognizes a need in the local community to augment electric bill paying assistance programs already provided from federal sources through our contract with Community Action Program East Central Oregon (CAPECO) and through private organizations and churches by creating a fund available to HES residential customers to assist in paying electric bills. The HEAT program is a partnership of HES customers through their voluntary customer contributions and HES, which makes annual donations to the fund up to a budgeted ceiling amount established by the Hermiston City Council.

How To Donate To HEAT

If you would like to make HEAT work for others in the community, just mark the amount you would like to donate on your return bill stub, make your donation at any HES payment location or contact us at 289-2000 for more information.

How To Apply For Assistance

If you would like to apply for assistance, contact HES customer service at 289-2000 for an application and program guidelines.


Accessibility Statement - The City of Hermiston is committed to making its electronic and information technologies accessible to individuals with disabilities. We are currently in the process of upgrading our web site to ensure we meet or exceed the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

For more information on how to report an issue related to the accessibility or how to file a formal Section 504 or ADA (Title II) complaint about the accessibility of any content on our website, please see our full Accessibility Statement.

Anti-Discrimination Policy - It is a policy of the City of Hermiston that there will be no discrimination or harassment on the grounds of race, color, sex, marital status, religion, national origin, age, sexual orientation, or disability in any educational programs, activities or employment. For more information, visit the Anti-Discrimination Policy page.