Policies & Procedures

Refund Policy

Regarding your account with the City of Hermiston, if all charges and assessments have been paid and as a result your account has a credit balance, a refund for the credit amount on your account will be refunded. Any discrepancies or questions regarding charges on your utility account should be directed to:

City of Hermiston
180 NE 2nd Street,
Hermiston, Oregon, OR 97838

Or call
City Hall at (541) 567-5521.

Additional Policies

Financial Policies (PDF)

Investment Policy (PDF)