Hermiston Energy Services Bill Pay

NOTICE: Beware of a scam callers to Hermiston Energy customers demanding payment. HES have a process in place before disconnecting any service - there is no phone call threatening immediate disconnection. Warn your family, friends and businesses who may be a target. If you receive a suspicious call, hang up. You are welcome to call HES (541 289-2000) directly if unsure about the status of your account.

NOTICE: Beware of Doxo.com and ChargeSmart.com. These on-line bill pay websites are not affiliated with HES and may charge extra fees. HES cannot control when we will receive customer payments from them, which might cause late payments or disconnection.

Pay Online

Our new SmartHub portal allows you to manage your account from your computer, mobile phone or tablet. Check your balance, make payments, request paperless billing or inquire about many of our programs. Coming soon will be such features as the ability to monitor energy usage and receive an email when you reach usage thresholds.

Image: Click to Pay Hermiston Energy Bill

Log in/Sign up: https://hermistonenergy.smarthub.coop

Note: The option of paying by American Express card is temporarily unavailable. Please choose another payment method until further notice.

Make a One-Time Payment Here

Note: SmartHub replaces our previous online payment system. If you are a customer who uses our recurring payment program, you will need to re-register in SmartHub.

Pay by Phone: 888-678-1992

Pay by phone anytime day or night by calling 888-678-1992. (This is a new number as of October 2013). Have your account number handy. Payments can be made using your checking account, savings account or credit/debit card.

Convenience Pay

Click Here to find CheckFree Pay locations

Access Find CheckFree locations nationwide.

Pay your bill with cash at CheckFreePay locations locally or nationwide, including all Walmarts. (CheckFree charges a convenience fee; HES does not receive any compensation from the convenience fee.) Bring your bill stub; it contains the necessary information to ensure your payment is processed correctly.

Hermiston Locations

Hermiston City Hall
180 NE 2nd Street [Google Map]
Hermiston, OR 97838
541 567-5521
1350 North First Street [Google Map]
Hermiston, OR 97838
541 567-4854
Mailing Made Easy
242 E Main Street
[Google Map]
Hermiston, OR 97838
541 567-6351 

For billing questions, to connect/disconnect, or to pay a bill, contact:

Hermiston Energy Services
Located in the Umatilla Electric Cooperative (UEC) Offices
750 W. Elm Avenue
(mail: P.O. Box 1148)
Hermiston, OR 97838
(541) 289-2000 (local call)

For other concerns, contact:

HES Electric Utility
Nate Rivera, General Manager
215 E. Gladys Avenue
Hermiston, OR 97838
(541) 667-5035