Water Department & Regional Water System

City Hall

180 NE 2nd Street
Hermiston, OR 97838
Phone (541) 567-5521
Fax (541) 567-5530
Emergency On-Call (541) 567-5521
If no answer, call the Hermiston Police Department at (541) 567-5519


  • Roy Bicknell, Superintendent
  • Alex McCann, Chief Operator
  • Heidi Wilson, Staff Assistant
  • Barb McMahon, Accounting Assistant
  • Sabra Alleman, Billing Clerk
  • Sean Basford - Water Utility Worker
  • Fernando Cervantes - Water Utility Worker
  • Brian Stone - Water Utility Worker
  • David Estrada - Water Utility Worker
  • Scott Dammeyer - Water Utility Worker
  • Jorge Gonzalez - Meter Tech.

Mission Statement

To operate the City water system and the regional water system to provide a continuous supply of potable drinking water and industrial water for domestic, commercial and industrial use, as well as water for fire protection, in a safe, efficient and courteous manner.


Accessibility Statement - The City of Hermiston is committed to making its electronic and information technologies accessible to individuals with disabilities. We are currently in the process of upgrading our web site to ensure we meet or exceed the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

For more information on how to report an issue related to the accessibility or how to file a formal Section 504 or ADA (Title II) complaint about the accessibility of any content on our website, please see our full Accessibility Statement.

Anti-Discrimination Policy - It is a policy of the City of Hermiston that there will be no discrimination or harassment on the grounds of race, color, sex, marital status, religion, national origin, age, sexual orientation, or disability in any educational programs, activities or employment. For more information, visit the Anti-Discrimination Policy page.